Tuesday, May 6, 2008

Checking in

I know....it's been a whole week since my last post...I'm a slacker !

Jason and I attended a meeting of the CIC schools in Chicago last week to talk about wireless. For those of you who don't know, the CIC is *roughly* the BigTen Conference schools. It was great to hear what other schools are doing and to share information and ideas. One thing was definitely clear from the meeting - there is no perfect controller-based wireless product. No matter which controller-based wireless vendor you choose, you'll run into bugs, limitations and short-comings. Heck, that's true for any network equipment !!

Yesterday we received 16 of the WESM controllers. This brings the total to 22 which is enough for the entire IUPUI installation (8), 1 of the 2 mobility groups at IUB (12), and a couple of WESMs to test with. We started yesterday getting these installed in the switches and configured. Now we're just waiting on the shipment of APs that are due to arrive early next week.

Today our Technical Account Manager (TAM) from HP is in town for our first meeting. He will be our primary support contact and will know our network well so we don't have to bring a support person up to speed on what we're doing every time we open a case. Given the size (4,800 APs) and the short timeframe (3-4 months) of our deployment, having a dedicated support contact that know our network will be extremely important !

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